Privacy Policy

1. Data controller

The data controller responsible for personal data collected through this website is ApexWorks Construction & Waterproofing S.L., with registered address at Polígono Industrial El Alto, Nave 12, 29130 Alhaurín de la Torre, Málaga, Spain, contact email hello@apexworks.example. This policy is drafted with reference to Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

2. What data we collect

Through the contact form and related interactions, we may collect:

• Identification data: full name, phone number, email address
• Property information: location and description of the work requested
• Communication preferences: preferred contact method and urgency of the enquiry
• Technical data: browser type and general usage data via cookies (see our Cookies Policy)

3. Purpose and legal basis for processing

We process personal data to:

• Respond to quote requests and general enquiries (legal basis: pre-contractual measures at your request, Art. 6.1.b GDPR)
• Manage the commercial relationship if a project is agreed (legal basis: contract performance)
• Comply with legal and tax obligations related to invoicing (legal basis: legal obligation)
• Improve this website through anonymised analytics, where consented to (legal basis: consent)

4. Data retention

Enquiry data is retained only for as long as necessary to respond to your request and, where a project proceeds, for the duration of the commercial relationship plus any period required by applicable tax and commercial legislation.

5. Data sharing

We do not sell personal data. Data may be shared with service providers strictly necessary to operate this website (such as hosting or email delivery providers) under appropriate data processing agreements, or where required by law.

6. Your rights

Under GDPR, you have the right to access, rectify, delete, restrict, or object to the processing of your personal data, and the right to data portability. You may exercise these rights by contacting us at hello@apexworks.example. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es) if you believe your rights have not been respected.

7. Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss or alteration, in line with the state of the art and the nature of the data processed.